Dear Valued Users,

To follow local compliance policies, HTX will retire Canada-based user accounts in an orderly manner while ensuring the safety of user assets.

HTX has ceased spot trading service for Canada-based users from 16:00 (UTC) on Dec 15, 2021. If users had not withdrawn buy orders before the cessation, the system will cancel all pending buy orders automatically. Canada-based users may continue to access the selling service until 16:00 (UTC) on Dec 31, 2021.

From 16:00 (UTC) on Dec 31, 2021, Canada-based users can no longer sell their holdings. If users have yet to withdraw sell orders before the cessation, the system will automatically cancel all pending sell orders. The withdrawal function will remain available, and notice will be given ahead of its closure. Canada-based users are advised to handle their digital assets as soon as possible. Please contact our customer service ( [email protected] ) if you have any questions.

Please be noted that any information you receive via phone calls, emails or text messages directing you to withdraw assets are scams. Please do not click on any links from unfamiliar text messages or emails, and do not provide your personal account information, SMS verification codes, and other important information to strangers or third parties!

Thank you for your support!

HTX

December 16, 2021

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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any digital asset, product, or promotion on HTX. Prices of digital assets are highly volatile and trading digital assets involves risk. Please read our Risk Reminder text here.