How to Deal with Abnormal Transactions?
If you don’t receive digital assets after you paid for a long time ago, or if you don’t get the payment when you sell digital assets for a long time, you can complain. Click the chat icon on the right upper corner in the order. Click the 'Complaint' button.
Select a problem that you encountered.
Choose the reason for complaint and submit proof. Our customer service team will follow up and help with it.