Dear Valued Users,

Further to the announcement including Canada as a restricted jurisdiction ( https://www.huobi.com/support/en-us/detail/44879455673204 ), HTX emphasizes that its paramount concern is to permit Canada-based users to retire their accounts in an orderly manner and to ensure the safety of their digital assets.

Please see the current schedule for the retirement of the following services on HTX for Canada-based users: margin trading, Futures products, ETP products, grid trading, spot trading, OTC trading, and airdrop tokens:

 

I. ETPs, Margin Trading, Futures, and Grid Trading

• ETPs

Canada-based users will no longer be able to subscribe for ETPs at 16:00 (UTC) on Dec 6, 2021, and will no longer be able to sell their ETP holdings at 01:55 (UTC) on Dec 9, 2021. At 02:00 (UTC) on Dec 9, 2021，the ETP holdings of Canada-based users will be automatically redeemed at their current price. After the automatic redemption of their ETP holdings, Canada-based users will receive the redemption amounts in their exchange account within 14 days.

We highly recommend that Canada-based users redeem their ETP holdings before 02:00 (UTC) on Dec 9, 2021, to avoid any potential risks.

• Margin Trading

The loan service on margin trading will no longer be available for Canada-based users from 16:00 (UTC) on Dec 6, 2021. At 02:00 (UTC) on Dec 10, 2021, any outstanding margin trading loans will be automatically repaid with digital assets from the margin accounts of Canada-based users. 48 hours after 02:00 (UTC) on Dec 10, 2021, any digital assets remaining in the margin accounts of Canada-based users will be automatically transferred to their exchange accounts. 

We highly recommend that Canada-based users repay margin trading loans before the Margin Trading Retirement to avoid potential risks. 

• Coin-Margined Futures

Canada-based users will no longer be able to open positions at 16:00 (UTC) on Dec 6, 2021. 

We highly recommend Canada-based users to close their open positions before 16:00 (UTC) on Dec 6, 2021, to avoid potential risks.

• Coin-Margined Swaps

Canada-based users will no longer be able to open positions at 16:00 (UTC) on Dec 6, 2021. 

We highly recommend that Canada-based users close their open positions before 16:00 (UTC) on Dec 6, 2021, to avoid potential risks. 

• USDT-Margined Swaps

Canada-based users will no longer be able to open positions at 16:00 (UTC) on Dec 6, 2021. 

We highly recommend that Canada-based users close their open positions before 16:00 (UTC) on Dec 6, 2021, to avoid potential risks.

• Grid Trading

Canada-based users will no longer be able to set new Grid Trading strategies and any ongoing Grid Trading strategies will be automatically terminated at 16:00 (UTC) on Dec 6, 2021. Any remaining digital assets will be transferred to their exchange accounts.

We highly recommend that Canada-based users terminate any ongoing Grid Trading strategies before 16:00 (UTC) on Dec 6, 2021, to avoid potential risks. 

 

II. Spot Trading and Cloud Wallet

• Spot Trading

HTX will cease Spot Trading services for Canada-based users at 16:00 (UTC) on Dec 15, 2021. After the retirement of Spot Trading services, any pending orders for Canada-based users will be canceled. 

• Cloud Wallet

HTX will no longer allow Canada-based users to create new Cloud Wallet accounts at 16:00 (UTC) on Dec 15, 2021. In addition, existing Canada-based users with a Cloud Wallet account will not be able to access any services on Cloud Wallet other than withdrawal services.

 

III. OTC 

HTX OTC (Fiat trading) will cease the purchase and sale of digital assets with the Canadian dollar (CAD) at 16:00 (UTC) on Dec 15, 2021, and will cease all OTC services to Canada-based users. 

 

IV. Deposit Services

Canada-based users will not be permitted to deposit new digital assets to their HTX account wallets at 16.00 (UTC) on Dec 15, 2021. They will not be prevented from transferring digital assets between their sub-accounts and their exchange account.

 

V. Airdrop Services

HTX will be stopping Airdrop services for Canada-based users at 16:00 (UTC) on Dec 15, 2021. After 16:00 (UTC) on Dec 15, 2021, Canada-based users will no longer be able to receive any airdrop tokens. HTX will release further updates from time to time in respect of specific airdrop tokens. 

We recommend Canada-based users to withdraw their tokens from HTX before 16:00 (UTC) on Dec 15, 2021, in order to receive their airdrop tokens.

 

HTX Digital Asset Withdrawal Update:

We wish to reiterate that during the process of closing our services to Canada-based users, the security of our Canada-based users’ digital assets is our greatest concern. HTX will work towards ensuring that our Canada-based users are able to withdraw their digital assets from their accounts. 

After 16:00 (UTC) on Dec 31, 2021, current Canada-based users will have all services and functions to their accounts disabled. These users will only be able to log into their accounts on HTX to view their personal information, view their account balance, and withdraw their digital assets. 

HTX will give our Canada-based users timely updates in respect of any additional relevant information or changes to the above schedule or in respect of their account access after 16:00 (UTC) on Dec 31, 2021. Please contact our customer service ( htxsupport@htx-inc.com ) if you have any questions.

 

HTX

November 30, 2021

 

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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any digital asset, product, or promotion on HTX. Prices of digital assets are highly volatile and trading digital assets involves risk. Please read our Risk Reminder text here.