Security Reminder: Stay Alert to Scammers Impersonating HTX and Committing Online or Telephone Fraud
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Dear HTX Users,
Recently, unauthorized third parties have been engaging in fraudulent activities using the name "HTX." These activities involve impersonating HTX's customer service and key account managers and include creating private groups, enticing customers to place orders, inducing money transfers, engaging in misrepresentation, and maliciously associating themselves with HTX, which have affected the rights of HTX users and its brand reputation to different degrees. In light of this, the HTX Platform (hereinafter referred to as "HTX") solemnly reminds all users and relevant parties to exercise caution and vigilance to prevent falling victim to fraud. We hereby make the following solemn declarations:
1. Committed to maintaining a responsible approach towards users and the industry, HTX prioritizes the protection of user privacy. HTX will never disclose any user information to external parties in any form, and under no circumstances will it ask users for account passwords, SMS, and Google auth codes in any manner. Any unauthorized acts that exploit the name of HTX, and its affiliated companies, or impersonate HTX staff to defraud users are unrelated to HTX and are malicious infringements without HTX's authorization.
2. HTX advises users to strictly comply with the platform rules and follow fraud prevention tips. Users should exercise caution in identifying various risks. In addition, illegal counterfeiters and spreaders of rumors who intend to distort facts and tarnish HTX's reputation are urged to cease such infringements immediately. HTX will not be responsible for any adverse consequences arising from counterfeiters, deceived individuals, or those who believe in rumors without due diligence. HTX will strictly pursue legal action against any acts that damage HTX's reputation once they are verified.
3. Please remain vigilant against false propaganda and carefully scrutinize fraudulent sales pitches. It is essential to rely solely on official announcements for all HTX-related events and community information to minimize the risk of asset loss. If you have any questions about the information claiming to be related to HTX, verify the authenticity through "Media Verifier" or send an email to [email protected] for confirmation. At the same time, HTX sincerely welcomes the supervision and cooperation of all users and relevant parties in reporting any acts of impersonation or misuse of HTX's name. We appreciate your understanding and support.
These are our solemn declarations!
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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any virtual asset, product, or promotion on HTX. Prices of virtual assets are highly volatile and trading virtual assets involves risk. Please read our Risk Reminder text here.