1. Restricted countries/regions 

As part of our commitment to maintaining the highest standards of service quality, security, and compliance, we would like to inform you about certain restrictions that we have put in place.

After careful consideration, we regret to inform you that we are unable to provide our services to clients who are from the following countries/regions:

Mainland China, Hong Kong,China, Macao,China, Cuba, United States of America, Iran, Canada, North Korea, Japan, Sudan, Syria, Venezuela, Singapore, Crimea (Russian-annexed), Russian Federation, United Kingdom, Democratic Republic of the Congo, Vanuatu, Uganda, Turkey, Trinidad and Tobago, Panama, Pakistan, Nicaragua, Mali, Jamaica, Haiti, Guinea-Bissau, Ghana, Germany, Central African Republic, Cambodia, Barbados, Bahamas, Albania, Palau, Syrian Arab Republic, Belarus, Bolivia, Ecuador, Kyrgyzstan.

Additionally, we are unable to support transactions involving bank cards issued in the following countries/regions:

· Afghanistan

· Bangladesh

· Burundi

· Crimea (Russian-annexed)

· Cuba

· Mainland China

· Hong Kong, China

· Eritrea

· Iran

· Iraq

· Libya

· Morocco

· Myanmar (Burma)

· North Korea

· Russia

· Somalia

· South Sudan

· Sudan

· Syria

· Venezuela

· Yemen

· Zimbabwe

These restrictions have been implemented due to various legal, regulatory, and security considerations. We understand that this may cause inconvenience for some of our clients, and we sincerely apologize for any disruption this may cause to your business or personal needs.

Our top priority remains providing a secure and compliant environment for all our clients. If you have any questions or concerns about these restrictions or need assistance with any aspect of your account, please do not hesitate to contact our customer support team at [[email protected]].

Thank you for your understanding and continued support.

2. Preferred banks to achieve higher success rates

Drawing from our experience, we would like to recommend the following banks as preferred banks to achieve higher success rates for your transactions in Australia, Brazil, France, Germany, India, Italy, Malaysia, Taiwan (China) .

Please note that these recommended banks may vary based on region and transaction type. We advise you to carefully evaluate based on your specific needs and transaction requirements when selecting a bank to partner with.